User Guide

Payment Method

We only accept bank transfer.

For bank transfer
In the case of an order, we will ship it after confirming the transfer of the product price to the following bank account.
Please transfer the amount to the account below using the orderer's name.
We apologize for the inconvenience, but the customer is responsible for the transfer fee.
Mitsubishi UFJ Bank Akabane Branch (Branch number 178) Normal 0274642 Ka) Toyoko
We will acknowledge that the payment has been received at the same time as the transfer.
You can use the "transfer receipt" received from each bank as a receipt for tax purposes.

About delivery method and delivery time

Products will be shipped directly from our company and will be delivered within 3 business days (depending on some products).

Postage

Free shipping for purchases over 100,000 yen. If the amount is less than 100,000 yen, shipping charges will be charged as follows.
Areas other than Okinawa Prefecture 1,000 yen (tax included)
However, for Okinawa, remote islands, etc., please consult separately.

About returns and exchanges

We make every effort to ensure the quality of our products, but in the unlikely event that there is a quality defect due to manufacturing reasons or a product is incorrect due to incorrect delivery, please contact us within 7 days of receiving the product.

In the case of the above reasons, we will accept payment on delivery (at our expense). Please note that we cannot accept any other compensation, nor will we accept compensation or returns due to reasons not attributable to our company.

Requests and Disclaimers

Same-day shipping is accepted until 15:00.

Orders and inquiries received after 17:00 will be processed on the following business day (excluding Saturdays, Sundays, national holidays, and company holidays).

We do not accept additions, changes or cancellations after an order has been placed. Please note.

If an item is out of stock, an item is on backorder, or we have any other inquiries, we will contact you by phone or fax.

If we cannot contact you, we will change the shipping date. Please note.